Use the complete system for a month. If it is not right for your school, ask for your money back — no questions asked.
Use the whole system for a month. If it is not right for your school, we refund everything you paid less Rs. 1,000 towards setup & technical cost. No questions asked.
Buy any plan and you get a 30-day trial of the complete system, starting the day your payment is confirmed. If at any point within those 30 days you decide e-SchoolPortal.Net is not right for your school, tell us and we will refund everything you paid, less a flat Rs. 1,000/- towards the setup and technical cost already incurred on your portal. We do not ask you why, and we do not ask you to prove anything.
A trial on this product is not a sandbox with sample data in it. Your portal has to be provisioned, your school configured, your board and class structure set up, and your staff shown around it. That work is real and it happens before you can judge anything, which is why the plan is paid for up front and why the Rs. 1,000/- setup and technical cost is the one part that is not returned.
What you get in exchange is a trial of the actual product your school will run on, not a demonstration of it — and a month is long enough to take attendance every day, collect a fee cycle and run an examination before you commit.
Every plan feature, from the first day:
The trial applies to every plan that can be bought directly from this website — the Hosted annual plans and the Self-Hosted lifetime licence alike.
Enterprise arrangements are the one exception. They are negotiated individually on an executed order form or statement of work, and the cancellation and refund terms in that document are what apply — a published standard offer has no business overriding terms your institution and we actually sat down and agreed.
There is one thing to do, and it takes about a minute:
The entire amount charged to you, tax included, less Rs. 1,000/-. That deduction is flat: it is the same whether you bought the smallest hosted plan or the self-hosted lifetime licence, and nothing else comes off — no processing fee, no usage charge, no pro-rating for the days you used the system.
Refunds go back to the account or card the payment came from, and a GST credit note is issued against your original tax invoice so your books stay clean.
Your licence ends when the refund is processed, and access to the hosted portal is withdrawn. For a self-hosted licence, the licence key is deactivated and you must stop using and delete the software.
Your data stays available to you for 30 days after the refund so you can export everything you need — students, attendance, fees, results, the lot. Ask us and we will send you a complete export. After 30 days the hosted data is deleted, as our licence agreement provides.
Nothing happens. There is no automatic renewal, no card on file and no charge you have to remember to cancel. On a hosted plan your subscription simply runs its twelve months and we send you a renewal notice thirty days before it expires. On the self-hosted plan the licence is yours for life and there is nothing further to pay, ever.
The trial refund offer itself closes at the end of day 30. After that, the refund situations set out in our Refund Policy and in the licence agreement continue to apply.
The offer is made in good faith and we ask for the same in return. We may decline a refund where the request is not one the offer was made for — repeated purchase-and-refund cycles by the same institution or its related entities, or use of the software in breach of the licence agreement, such as tampering with licence validation or reselling access.
That is the whole of the small print. If you simply tried it and did not like it, you are covered, and you do not have to explain yourself.
Ask us before you buy, not after — we would far rather answer a question now than process a refund later.
This document states our commercial policy in plain language. The binding instrument between your institution and QDesk Data Solution and Services is the Software Licence and Services Agreement accepted at checkout, a copy of which is kept in your customer account. Where this document and that Agreement differ, the Agreement governs. Nothing here takes away any right conferred on you by the Consumer Protection Act, 2019.